Crystal Lamai Hotel

Lovely clean rooms, kettle, water every day. We had a connecting family room with little balconies and deck chairs. Linen and towels clean, and replaced. TV not useful but went out a lot. Rooms spacious and would come back. Good little fridge in room. Grab food delivery easy. Also really close to night market cafes and shops. Amazing little fruit and smoothie shop just over the road for fresh coconut and drinks very cheap. The breakfast place cafe just next door exists to provide the offering the hotel doesn't, it's simple but nothing amazing. Does the job if kids are starving first thing though. Easy to get around on foot or bikes from the hotel with a big Tesco Lotus just nearby.

Good location, cleaners in everyday to make bed and clean and fresh towels, staff super friendly and helpful Good price

Very nice and clean hotel. Rooms were cleaned very fast, as soon as we left for breakfast. We loved how bright our rooms was and enjoyed the balcony with garden view. The pool area is nice and relaxing and there is also a little gym (not much equipment, but good enough for some cardio training or yoga). The hotel is well located in Lamai “town”, close to all the shops, restaurants, night markets, also beach is just few minutes walk away. Very convenient and also good value for money.

Let me start by saying that I am a germaphobe. I am the type of person that cleans window sills with earbuds, so when I say this place was clean, it was CLEAN - and when you're in a humid country, cleaning 3 times a week is a luxury. The staff were very helpful, from helping with transport booking to malls and ferries to other islands and accommodating some requests when I was injured; as a single woman travelling solo and staying for 2 months all of the above and more was very reassuring. The room I stayed in had great natural light from the veranda, HUMUNGOUS BED that I could roll across 4 times, and great AC and wifi. The location was within walking distance to the beach, supermarket, lovely restaurants and the beach. I also RESEARCH THOROUGHLY before arriving - this includes but is not limited to reading Google reviews, Expedia, TripAdvisor, Reddit, youtube, and Instagram prior to booking anything and I was not disappointed by this place at all.

EVERYTHING. Room was big, bright & spotlessly cleaned every day, bottled water everyday was appreciated. Grounds were pristine with constant up keeping throughout the day. Staff were fantastic & so lovely. Great to have a pool, not the biggest but you can get some lengths in & separate shallow end for the kids. Location ideal, tucked away so it was very quiet yet a short walk to everything, beach 3min walk & lots of bars & restaurants round the corner. Wifi which was essential was good, it did drop out sometimes when it was busy. We booked for 1 month & extended our stay for 3 months as it was so comfortable & convenient. I will definitely be staying here again when I return.